Complaint Mechanism

The implementing organisations of Changing Transport take the reporting of potential misconduct very seriously. You can voice your complaints and seek redress via the channels listed below:

International Climate Initiative (IKI)

Any person who believes they may be harmed by an IKI project or who wish to report corruption or the misuse of funds, can lodge a complaint to the IKI Independent Complaint Mechanism at IKI-complaints@z-u-g.org. The IKI complaint mechanism has a panel of independent experts who will investigate the complaint. In the course of the investigation, we will consult with the complainant so as to avoid unnecessary risks for the complainant. More information can be found at: https://www.international-climate-initiative.com/en/about-iki/values-responsibility/independent-complaint-mechanism/

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

Whistleblowing

We encourage all of you to report any legal violations or rule-breaking that is relevant to the work of GIZ. To make this possible, GIZ has set up an extensive whistleblowing system, which you can use to submit reports, especially on the following:

  • Corruption and bribery
  • Misappropriation, fraud and embezzlement
  • Conflicts of interest
  • Sexual misconduct and sexual exploitation
  • Violations of human rights
  • Violations of environment-related obligations (violations of environmental law)

GIZ always follows up on all grievances reported and ensures they are investigated resolutely and fairly. For this purpose, a standardized and transparent processing procedure with deadlines was developed. GIZ also does all it can to ensure there are no negative repercussions for the whistleblower, provided there was no wrongdoing on the part of the informant.